PACK
Support
Pack is built to be simple — most of what you need is one tap. Here are the questions that come up most often. If yours isn't here, email us; we read every one.
My friend joined the group but I don't see them.
Tap the lime refresh button at the top right, or pull down on the feed. Realtime updates can lag on cellular or after waking the app from background. Pulling refreshes immediately.
How do I leave a group?
Tap the group name (top left of the feed) to open the group settings sheet, then tap Leave Group and confirm. Your check-in history is deleted with you. If you were the last member, the group itself is deleted.
Can I be in more than one group?
Not yet. Pack v1 supports one group at a time. To switch, leave your current group first, then tap a friend's invite link or enter a code.
I lost the invite link. How do I get it back?
Any current member can re-share it. Tap the group name → tap Share Link. The 6-character invite code is also displayed in the group settings sheet.
Why did the streak break?
The group's daily streak counts every consecutive day where every member checked in and nobody tapped NO. YES and REST both keep the streak alive. If anyone misses a day or says NO, the streak resets to zero and starts again the next day everyone shows up.
Why is there no history view?
By design. Pack is about today, not about scrolling through everyone's past. The 7-dot strip at the top shows the group's last week at a glance — that's the only history surface, and it's deliberately group-level, not per-person.
How do I change my name or the group's name?
Tap the group name (top left), edit either field, tap Save Changes. Changes appear on every member's device.
Is there a web version?
No. Pack is iPhone-only for now.
How much does it cost?
Pack is free. There are no in-app purchases, ads, or subscriptions.
How do I delete my data?
Tap the group name →
Leave Group. Your member row and check-ins are deleted from the server. Uninstalling the app also clears your anonymous identifier from the device. See the
privacy policy for full details.